Hotels: QR codes everywhere, for every occasion
In the rooms, QR codes can be used to access the helpdesk, contact room service, book spa treatments or a table at the restaurant, promote concierge services, and consult the building map. In the restaurant, a QR code on the table gives access to menus, enables instant orders and payments directly from the guest’s smartphone.
Case study: QR codes and customisable mini-sites
Thanks to our digital vCard Product mini websites, a QR code can now offer a personalised customer experience through an interface fully controllable from the Unitag dashboard. A single QR code can now open a chat session with customer service for late check-outs, housekeeping requests, reception, WIFI codes, access to the latest offers, etc… You choose it!
More digital, fewer gray areas!
A QR code visible at reception can redirect guests to an automated check-in, a review platform with suggestions or a free guidebook. These small intentions will enhance your e-reputation and bring a touch of modernity to your establishment. Today, from the small Airbnb to the 5-star hotel, Unitag helps and guides the digital transition through the QR code.
In figures
+20% more positive reviews thanks to QR codes
The convenience and transparency of QR codes enable our customers to increase online reviews and get maximum feedback from the new connected generation.
+4% stay extensions
When a customer desires to change their booking, it's usually a race against time. With Unitag and its digital vCard Product, guests can modify their stay by scanning the QR code printed on their room card and do it instantly.
Impactful marketing
The presence of QR codes on a terrace or near a work of art will attract customers' attention. QR codes can be an important strategic tool for your internal communication campaigns!